Introduction to Conflict for Volunteers

This course has been specifically designed to support volunteers, both new and experienced, to develop and gain confidence when dealing with conflict.

What will you learn?
• Recognising your own attitudes to conflict
• Understanding the reasons why people initiate conflict
• Being aware of solutions to resolve conflict
• Use real life situations to learn about conflict

There will be an opportunity to put your learning into practice via group work.

Through blended learning. The course is run as a zoom session but you will be given access to our Virtual Learning Environment Moodle.

This course is free.

A printed LAL certificate of completion can be arranged when the college sites have reopened.

After completing this course you may be interested into progressing into an accredited qualifications such as Bitesize mentoring, Develop a Community Project, Volunteer training programme or Customer Service. We can support you to look for volunteering positions or guide you into how to share your volunteering experience on your CV.

If you would like to know more details about this course you can lodge your interest by emailing or phoning the below with your name, phone number and email address, clearly stating ‘Introduction to Conflict’.

Email admin@lal.ac.uk or phone 0333 003 1717

You we gain feedback from your tutors as well as from your fellow learners. You are able to track your own progress by setting yourelf targets and being able to identify what you own personal needs are.