Business Administration Apprentice

Apprenticeship summary

Key Responsibilities:

• Answering incoming phone calls in a professional manner and directing them to the appropriate member of staff.
• Greeting clients and visitors, ensuring they feel welcome and supported.
• Opening, categorising, distributing, and saving incoming post and correspondence.
• Scheduling appointments and managing calendars for team members.
• Assisting with the administration of onboarding new clients, including preparing documentation and collecting required information.
• Supporting company secretarial compliance work for limited companies, including the preparation and filing of Confirmation Statements.
• Liaising with clients to chase outstanding information or documentation as required.
• Maintaining accurate and well-organised filing systems (digital and physical).
• Providing general administrative support to the team as required.

Development Opportunities:

As you progress in your apprenticeship, you will have the opportunity to gain experience and training in:

• Basic bookkeeping tasks.
• Payroll administration.
• Supporting wider compliance and business functions.

Requirements and prospects

Personal qualities

• A strong willingness to learn and develop new skills.
• Excellent communication and interpersonal skills.
• Attention to detail and strong organisational abilities.
• Professional telephone manner.
• Competent in Microsoft Office (Word, Excel, Outlook).
• Ability to work both independently and as part of a team.