|Starting Salary:||£12,000 - £17,000 (once qualified)|
|Qualification:||NVQ or a Standard, depending on the Apprenticeship|
|Length:||Approx 1 Year|
This Apprenticeship is all about customer service, whether this is making sure food is served on time or that a hotel room is ready to use. The Hospitality trade is one of the biggest employment sectors, and needs 855,000 new staff by 2017, so there has never been a better time to join this thriving sector.
The advantage of an Apprenticeship in this sector is the formal qualifications you will receive. While the hospitality trade is well known for training up employees, often from scratch, only 3% of that training leads to nationally recognised qualifications. This even extends to managers, who can often be undertrained for their position. This gives apprentices a real kick-start in this sector, with scope for quick progression.
Intermediate Apprenticeship – 4 GCSEs at grade 3 (D) or above (one in English or Maths) or equivalent.
Advanced Apprenticeship – 5 GCSEs at grade 4 (C) or above (one in English or Maths) or successful completion of an Intermediate Apprenticeship, or equivalent. These requirements are subject to change and may also differ to meet the needs of the employer.
As well as a College interview, progression onto an Apprenticeship is subject to an employer interview.
Don’t worry if you didn’t get the required grades, we can work with you to find a suitable route on to your Apprenticeship.
Intermediate Level Apprenticeship:
- Hospitality Service Assistant
- Waiter/Silver Service Waiter
- Bar/Cellar Person
- Personal Assistant
- Housekeeper/ Room Attendant
Advanced Level Apprenticeship:
- Head Housekeeper
- Head of Reception
- Front of House Manager
- Duty or Hotel Supervisor/ Manager
- Regional Supervisor/ Manager in a Restaurant or Pub Chain
- Team Leader in Hospitality Retail Outlets
- NVQ or a Standard if doing a Hospitality Team Member or Supervisor Apprenticeship
- Functional Skills
- Technical Certificate
Assessment is through practical observation and theoretical tests.