|Apprenticeship Role - Craven Council|
|Sector:||Business and Professional Services|
1. The day to day support and administration of Housing Benefit and Council Tax Reduction, Council Tax and NNDR within the Revenues and Benefits Team. 2. To assist in maximising the take up of benefit and discounts, and the collection of all revenue. 3. To assist with the smooth running of the revenues and benefits systems, including testing system releases and providing advice and support to colleagues on updates and changes 4. Deal with enquiries from the public, colleagues and external organisations by telephone, letter, email and face to face interview by providing relevant information and advice. 5. To maintain accurate and up to date Council Tax and Benefits records, and to ensure that any changes or amendments, refunds and accounts are issued promptly and efficiently. 6. To scan and index all incoming post 7. To assist in the production & distribution of notifications and bills. 8. To monitor action taken on council tax accounts and benefit claims and ensure that action is taken to obtain the necessary information to keep the account up to date.
For more information regarding this vacancy please contact the Apprenticeship Team on 01282 440 319 or firstname.lastname@example.org