Business Administration Apprentice Level 3

Apprenticeship summary

This is a fantastic opportunity for an enthusiastic and hard-working candidate with a genuine interest in business to work and train as an apprentice in a fast-paced office environment.  

 

As a business apprentice you will carry out a wide range of administrative duties whilst supporting members of a busy team. This is an excellent opportunity to learn and progress in a varied and interesting role within a well-established company. 

 

On and off-the-job training and professional development will be completed in the workplace, and delivered by Nelson and Colne College Group.

 

You will spend time across each area of the business providing administrative support and gaining experience of different departments including working with the sales department, office, accounts, and production teams to accurately prepare and process all sales and office administration.

 

Duties to include:

• Ensure all sales administration, production and order forms are accurate
• Dealing with customer enquiries via telephone and email
• Proactively updating customer orders
• Providing technical support to customers queries (following training)
• Preparing and updating sales quotations
• Providing administrative support to other departments
• Delivering high levels of customer service at all times

Contacting customers via telephone or email.

Requirements and prospects

Desired skills

Ability to work as part of a team Good verbal and written communication skills Initiative Good organisational skills IT skills – Experience of Microsoft Office packages Friendly, professional telephone manner Excellent listener with the ability to understand customers’ needs Self-motivation, enthusiasm, energy and positivity Attention to detail and ability to retain product knowledge. Effective organisation and time management skills

Enthusiastic Would like to work in a busy office setting Eager and willing to learn and train. Good attitude. Punctual & Reliable Honest and Hardworking Pleasant, outgoing personality Smart and presentable Flexible Trustworthy with a willingness to exceed customers’ expectations.

GCSE Maths and English 9-4 (A-C) grade or equivalent preferred.   Candidates without English and Maths GCSE 9-4 (A-C) grade or Functional Skills Level 2 must achieve this as part of their apprenticeship. Candidates will be required to undertake initial assessment with Nelson and Colne College.

Future prospects

Potential for a permanent position within the business and career development on successful completion of the apprenticeship for the right candidate.

About the employer

Established in 1987, Beta Group has grown to become one of the country’s leading air filtration and engineering service specialists. We operate with 3 divisions - Air Filtration, Spraybooth Services, Building Services. Beta Group Ltd are growing rapidly and we are looking for an enthusiastic outgoing person to join our team to offer support to various departments.